However, after latest major Windows 10 update I can't get into Windows home start screen because of freezing black screen with endles rotating circles. As the first troubleshooting method, you can try to release the remaining charge in your system. With all that done, follow these simple steps to factory reset your Dell computer; Step 1: Turn on the computer. Regardless of which Dell laptop or computer you own, in this article, we will explain the possible causes and solutions for the black screen problem. I've looked on youtube, searched the web and found nothing that made sense. when turning on computer toshiba logo comes across screen and then blank screen wi My Dell Windows 8 will turn on but only shows a black screen. Put back Power Cord and connect your battery to your Dell laptop; Now turn on your Dell laptop; If this doesn’t solve the black screen error, move on to the next dell troubleshooting method. If the computer is on, turn it off before starting the process. If you save the recovered files back to the same drive, the original data structures and data content would be corrupted or overwritten, which causes permanent data loss. Nevertheless, you can easily get rid of the issue by implementing some effective techniques. if the unit under warranty send it in to be repaired. The idea of booting into safe mode is to let your computer run in a basic state. Get the best solutions to fix Dell Laptop Black Screen. Hi everyone, Laptop info: Dell Inspiron 15R SE 7520 , 3rd gen. i7, 16GB, Intel onboard & AMD graphic card, SSD 1.Problem description (short): I never had startup problems before the update. Method 1. Step 2: As soon the computer starts, press "F8" on your keyboard to access the Advanced Boot Options Menu. How to solve the laptop turns on but no display issue without affecting data inside. Method 1 . My dell inspiron laptop was turning on but the screen was black. Boot Into Safe Mode. If your computer starts but the screen is black, you should first make sure your monitor is working properly before you begin more … if oyu have a pc monitor plug the laptop into it and use the funtion keys to turn on the ext video port. I could see the mouse but not the actual screen. Users often complain that their Dell laptop turns on but screen is black. if you can see windows image it a backlight issue. Last night, I turned on my computer--a Dell Inspiron 15 (3558). Also my dell laptop is new, I just got it 4 days ago and it's already acting up. Even as I type this message, I still see five rotating dots on my Dell Inspiron 15 (3558)'s screen. But all I could see is five rotating dots on its screen. Dell Inspiron 15 3567 screen turned black while being in use i have a toshiba satelite p55-a5200 laptop. I really don't know what to do. And for additional measures, we are also providing you an ultimate data recovery solution. If you still see a black screen, you can read on. 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