never again. Because it was out of warranty, my husband took it apart and found a piece of clothing wrapped around one of the belt wheels. I have never seen anything like this!!! They sent repairmen out at least 12 times between the two and eventually wound up replacing my washer (which has begun to leak AGAIN during the self-clean cycle) and completely took apart my dryer and rebuilt it. We’ve had many problems with it. Nothing good to say about Samsung. Terrible customer service, Samsung really needs to stand behind their products. I have always repaired my own appliances and all my Kenmore appliances have lasted 25+ years with no problems.
Samsung said they cannot explain the issue and stated they have never heard of th... Another cracked drum here. It is ridiculous for what you pay for these dryers! Find all the parts you need for your Samsung Dryer DV48J7770EW/AC-0001 at It has been repaired 4 times which included replacing the belt twice, 3 of the four wheels were cracked and needed replaced , the heating element which was replaced 4-5 weeks ago and stopped working yesterday (again) , the front and rear felt liner , and the drum is cracked as well and has destroyed multiple clothing items . Samsung Washer And Dryer Recall. They also took pictures of my husbands expensive jeans and shirt that had ripped so they can reimburse me the damage that has been done. Walked past my dryer to see the timer lit up and dryer stopped. It has broken down within the first 90 days which was under warranty. Would like to joint class action suit: Michael Mannion. There is a full product recall the faulty dryers. This morning we noticed a clacking noise coming from our Samsung dryer, purchased in late 2016. It’s a nightmare, bc all of them are already having issues. So frustrating, an expensive appliance shouldn't stop working at 18 months.
  • Warranty expired and dryer cracked drum. And I see it’s poor craftsmanship on Samsung’s part. I bought the washer dryer pair smart ones. Won’t purchase another Samsung Product! I spoke with a representative today. My dryer is only 3 years old. Is the there a way to start or join lawsuit for the cost of dryer. On Nov. 4, 2016, Samsung recalled 2.8 million top load washing machines. I have to do wash and the new drum won’t be here for a couple days this is ridiculous. |   Our last Samsung set was amazing but this one is a joke! They also seek to represent statewide Classes for California, New Jersey, New Mexico, and Ohio. I would love to join this suit but not sure if it is valid in NC. Destroying clothes. 3 year old dryer with huge crack in the drum and loud banging noises. The washing machines are cUL certified with file number E199566. We have the same issue. Would love to be added to this list. I need to be added to this list as well. Clothes were destroyed through this dryer. The drum is cracked on the dryer, it is making loud noises and ruining clothes. Our 2 1 /2 year old dryer just outright broke as well, drum and pulley completely defective. What a disappointment Samsung applainces have been. I read your article and I am one of these victims. My dryer drum also cracked this week after 3 1/2 years. Capacity - Dryer (cu. Called Samsung back and filed complaint p. Asked if they would consider selling me a drum at reduced price. This is ridiculous! Does this class action lawsuit cover Canadian consumers? Add us to the list. My Samsung dryer did this 2 months ago! We pay top dollar for these appliances that are supposed to last a very long time. Samsung told me for the past month that they will replace the whole thing. Same thing happened to ours! I've confirmed there are no air flow obstructions and am not looking forward to calling the company to see what they'll do about it. Please help we don’t have alot of money we are in a fixed income and the dryer is needed. Does anyone know how to include Idaho in this as well? Our dryer was making a terrible noise and my husband noticed the crack in the drum. Then I could not get anyone on the phone. What a piece of junk they have marketed. Went to Home Depot and they never heard or seen this problem. The dryer is burning my clothes and it’s not working right. It’s only a little over a year old. Our Samsung dryer started making a loud noise when drying clothes it sounded like a washer machine off balance. The case is still moving through the courts and has not yet reached a settlement. Would also love to know the status of the suit. Cracked drum messed up clothes and we have only had it 3 years! I have a Samsung dryer model # DV231AEW/XAA has been making noises and now cracked my cloths are getting damaged i would like to be part of the class action. Cost me $165 to repair, dryer is just a few years old. I am attempting to repair it myself but I know it will just be a bandaid. Please add me. Mines is cracked too. I would also like to be a part of this class action. Our gas dryer is only a couple years old and started faulting. Cracked drum in south carolina. Also, we have had issues with the washer not sensing the door is latched and it has stopped in the middle of a wash cycle to where the spin didn’t work and clothes were soaked. Samsung Dryer Recall List. I’m also facing this problem, is there a form to sign or anything? Our dryer we bought in 2015 has a huge hole in the drum and is rendered useless. My Samsung dryer did the same having to replace it and it’s not even 5 years old. Our clothes are destroyed and now I’m left with a broken drum on a two-year old Samsung dryer. Purchased a Samsung washer on 2018, will not work at all now had 2 repairmen out, 1 was from Samsung, that I paid ,both said unit is unrepairable parts discontinued,,,,,only had 14 months….. Samsung should be ashamed and should make it right. Just happened to us. Sorry. We are here for your questions anytime 24/7, welcome your consultation. Our dryer did the same. Mine had the crack and got so loud i couldnt hear the tv or even all 15 of our birds over some of the thumps it made. Not even my 7 year old washer stunk. It is almost two years old. Samsung Electronics America Inc. faces a class action from consumers claiming that their Samsung dryers are defective and destroy clothes. My dryer was sparking and made loud noises like thunder . We’ve had to pay our insurance company three times now and called them 5 times (2 within 60 days of the first call so we were not charged again). When I went to take it apart to check the rollers, belt, etc. How do I get in on this lawsuit. My dryer is broken cause of their sub par equipment. Supposed to be “top of line”. Clothes have been spoilt and missing in samsung dryer. Doesn’t spin. experienced the same problem. Due to clothes going into the cracks … he have kids with disabilities and we cannot afford to be buying every few years specially because we paid nearly $2000 for the combo :(, If this a contingency lawsuit where if you don’t win you don’t pay … I could be interested in joining if my husband agrees to it :). Right now we have it taped together until we can afford another dryer. Please help us to obtain some sort of payment or help in purchasing a new one. Plaintiffs Lisa DeFrank, Hollis Stavn, and Chris Garcia filed the Samsung class action lawsuit alleging that their dryers developed cracked drums, causing inconvenience and destroying clothes. Apparently I’m not the only one. Apparently I bought it like that from Sears. Actions does not process claims and we cannot advise you on the A faulty thermal fuse can also prevent the dryer from heating up to start the normal drying process. My dryer not only cracked, it actually broke into pieces. Just pulled one of my Wife’s chamise tops out of the crack… top is now a rag. Only had the dryer 3 years. So frustrating. They fixed my refrigerator. add me too please. What should I do? My dryer has a crack in the drum and destroying my family’s clothes. Same thing happened to ours. Had that fixed by Samsung. I noticed that the front piece has a complete crack going around it. Cracked drum less than 6 years after purchase. I told her maybe she could use it or both for storeing clothes. After wondering why our clothes had tears in them at least we found what was causing it. The washing machines are cUL certified with file number E199566. I purchased my Samsung Washer and Dryer in 2016/2017. Dishwasher never been use it’s broke with in a year . I do know a dryer should not be defective this soon. A link to creating an account may be found here: However, this can result in some functions no longer being available. At that price, I might as well purchase a new dryer. We help you do the repair yourself, so you save money and get the satisfaction of a … My last dryer was in over ten years old and worked great! They said there were no complaints about this nor recalls, so there was nothing they could do for me. My last Samsung product ever!!!! Less than 3 years old and we have replaced an idler pulley. They gave me a phone number to call for a repair. I was out $89 for diagnostics since it’s no longer repairable and now need to purchase a New Dryer. I need to check, but think my set is less than 3 years old! Info on how to add please! When I looked in the drum it was cracked. We are requesting another repair. I have the same problem with my Samsung Dryer. 00. Crack in the drum. Washer Dryer Recall Product Safety Information . Replacement drum cost $370 plus all interior wheels and pulleys. Where do we sign up? My 3 year old Samsung dryer started banging then drum cracked and it smells like its burning behind the drum. They replaced a pair of aging (10+ year old) Whirlpool units. I have Samsung TVs, Kitchen Appliances, and laundry appliances. In Ohio, thanks. The same part but different circumstances behind them going out. Ours developed a 2″ crack and Loud banging noise, Have a big crack and a hole now.. are they doing anything about the drums, Add us to the list as well. In June this year started having problems with it making a loud horrible squeaking/banging noise. News List . If Colorado is in this class action suit, please let me know. Ialso had the drum in my Samsung washer break. How do we get included in the lawsuit? So many brand new clothes ruined over and over again. I need help Samsung won’t do a thing to help. Dryers support helps users troubleshoot common issues find answers to service and warranty questions or how to contact support links to software updates manuals specifications and answers are hellip Send Inquiry. Please add me to the suite, the crack and hole was discovered just the other day and I was looking up drum replacement when I found this site. Having similar issues. The CPSC has released the warning in September while the recall started in November. You must contact the It just broke again after around another 7 months of use. Very disappointed. They refuse to help and call it “physical damage” as if I did something to cause this. Until your Home Label Kit arrives, please use the delicate or waterproof cycle to wash all bedding, bulky or water-resistant items. Samsung should be ashamed of themselves. Just discovered a huge crack in the drum. We are having same problem big hole in drum called 2 different times and always say we will call you back once in March and another in May!! Thanks!

Whitegoodsafety.comMost products have been recalled because they offer a risk of electrical fire and they present a serious risk. We have a 2016 and the drum cracked and shredded our clothes, I’m beyond pissed!!! I have a Samsung front load dryer that just quit on me as a matter of fact last night and it’s the it says refer to service dv405, DV 398, dv395, and I cannot figure out what’s wrong with mine and I would like to be placed on this list please. All right reserved. How can I be added to this lawsuit as well? Had it 3 years and the drum started to crack last year . I paid 1000 for a defective dryer and Samsung refuses to repair it because the dryer is out of warranty. I have a crack in the back of my dryer in the drum and my dryer has been making loud clunking noise. According to the Samsung dryers class action, the defect occurs because Samsung allegedly uses thin gauge steel in the drums and defective fly wheels. Even with all of these technological advancements, your Samsung dryer can still break down at times. Samsung ignore any contact relating to design flaw. And, as noted above, this dryer hasn’t been moved since we had it installed.
We bought our dryer in 2014 or 2015, and we now have a cracked drum too. Had the dryer 3 years has been thumping and making the burning smell for about 2 years. Samsung sells nothing but faulty electronics and appliances . I am going to call Samsung about it but am still trying to get the ice maker fixed on the Refrigerator i also brought from them. Appears there are serious design flaws within Samsung dryers . Had Plaintiffs and the Class known about the Defect in the Class Dryers, they would not have purchased the Dryers or would have paid less for them,” the Samsung class action lawsuit states. Very heartbreaking since they promised to be suck good appliances. After looking this up on the internet I find there is a class action suit regarding this very wide spread problem. Samsung electric dryer recall samsung dryer reset button location dryers official samsung support samsungcom email as a contact option was discontinued as of april 3rd 2019 please contact us via live chat for a faster response give us a call 1800samsung 18007267864. Drum has cracked and damaged my clothes. And is making horrible noises so I just quit using this is ridiculous. }} } );jQuery(document).bind('gform_post_conditional_logic', function(event, formId, fields, isInit){} );, [gravityform id="805" title="false" description="false" ajax="true" field_values="l=CA"],
That is the same with me! We have the same cracked Samsung dryer. Sorry, why my used hand me down dryer should outlast my brand new 3-4 year old dryer. We only do 3 loads of laundry a week. Add us to the list. Samsung Dryer Drum Support Roller Axle Genuine OEM Part DC9716782A RC Item 2027851 Skill Level Answers to all your questions about Samsung dryer parts will be revealed Our team of dryer parts experts has cracked the case on dryer replacement parts and repair Get the right part to your door every time.Learn More . Please note: Top Class Actions is not a settlement I’ve went back and forth with Samsung as my dryer was 2 months past the warranty. I tried to get ours repaired in Oct of 2018 under warranty. Not worth the expense. Thank you for providing your information. Though gratefully my son did not hurt himself and we replaced the dryer, we suffered 2 years of a defective product and wondered if there was any help out there for us? We noticed clothes getting stuck in the drum for about a year, not even realizing, I would just pull the clothes out. IT’S HORRIBLE. Showed up about 3 weeks ago. We never put anything heavy like wet sneakers or anything that would cause a banging sound. Now. They failed to do so. Now it’s just sitting useless next to a working cheap used dryer. I bought $1250.00 new brand Samsung dryer at home despot store and 3 weeks later broke down with no heat and damage etc for repair replacement like more than 6-7 times for 2 years also i get other new samsung dryer and return old one but same the problem …Please add me to the lawsuit.. thank you. I looked inside thinking something was stuck only to find TWO large cracks in the drum. Samsung gave us the same run around of it is out of warranty and they could only refer us to a repair company in our area at our expense. Is this a joke ? My dryer drum has a big split in it .Samsung should have recalled these as it tore my clothes. Ours has the crack drum as well about 2 years old . I’m less than satisfied by their response and unwillingness to acknowledge there is an issue. The drum is evidently defective. What do I nee dto do to be added the the Class Action Suit against Samsung? I’ve now noticed that the felt drum seals are trashed and letting lint escape settling on top of the heating element (possible fire risk). Racks, leaking water, not locking, not cleaning. I would like to join as well. Dryers should last at least 10 to 12 years. Just had a repairman come by as my dryer was making a loud thumping noise and sure enough, it was a cracked drum. So there’s more then 6 actually. What models are included? The following model numbers are included in the recall depending on the serial number. First of all, who wants an unknown repairman in their home during a pandemic. We shouldn’t have to spend more to repair our products and what it cost us to purchase them! Cracked drum, shredded clothes and destroyed towels. This is very upsetting. drug injury lawsuits and product liability lawsuits. Both washer and dryer broke within a day apart. I had it repaired because it was under warranty. I have the Samsung Dryer and its only been a year and it started making very loud screaching sounds. Had mine for just over a year and have a cracked drum. Common issues that arise are often simple to correct. is_redirect && ! I have the same issue. Metal Dryer drum ripped open, loud clunking, my $$$ sheex brand sheets snagged, other items have ripped before I realized dryer was cracked open. No one should have to be spending that much money on replacing a dryer after only 3 years. Add Me Please! Samsung claims there is no recall.
We just bought a new one. Doing laundry today I noticed my drum has a large crack across the back of the drum. Purchased the Samsung SmartCare dryer in 2018. Please add me. Thank you. Lowes. Very frustrated consumer!!!! Making a huge banging noise. I will NEVER buy Samsung again!!! I noticed a piece of duct tape over the crack about 6 months after I purchased it. This dryer looks brand new and have to replace. only 4 years old. I can put my hand thru the hole!!! I want to be included!! Please add me to the list. Our Samsung is 2.5 years old and has a large crack in the drum. Hi I also having probelms with my dryer just bought dec 2016 and use it around January so it’s only 3 years old now I am so stressed it’s making too loud noise… I don’t know what to do, I don’t know if it’s worth to fix it. Samsung brags about there appliances yet their washers blows up / phones blow up and dryers crack , dishwashers blow up yet they claim to have the best appliances. Maybe you don't even know what that is, but you will by the time you're done replacing it. are wearing down/ destroyed; similar to everyone else. Purchased in 2017. Samsung said this is not a known issue. Others had warnings of horrible noises as theirs was going out. I still have a dryer and already changed the drum because of this issue, please let me know what should I do? I would be happy to participate in the law suit. I thought the first one was a fluke, should have done research. What about the 2020 that are being sold,,,do they also have the thin gauge drums?? You can pause loads and set when you want them to continue. We contacted Samsung twice, and they said since it was out of the 1 yr warranty, there was nothing they could do. your claim status, claim form or questions about when payments are I’ve since moved it around and been trying to patch it with tape to make it work but I had no idea this was such an issue. so guess what I’m doing. THIS IS ABSURD THAT THEY HAVE THIS REOCCURRING PROBLEM AND WILL DO NOTHING ABOUT IT. We do not have finances to pay for one. And it was used! Note: my mother washed clothes for 2 adults and 4 kids on a wash board and never broke still usable today. I would not have even paid less for the sub-par material. And they weren’t cheap appliances!!! I recieved a phone call today that they will no longer replace it or fix it. We just now have the same issue add us to the list. My beautiful grandmothers tablecloth is ruined! We heard a loud noise coming from Samsung dryer DV48H7400EW/A2 and the dryer also started eating our clothes that we have to pull it out! ft. vented gas dryer with steam option. I purchased my washer dryer set in July of 2016 and in the last 3 years my washer was recalled, my dryer has had numerous problems. Legal Notice My dryer went off warranty in March and it is now August. Samsung needs to rectify this situation ASAP or I will take it one step further and pursue legal action against them . How can I join? About a week ago, we heard a “thumping” sound coming from the dryer. It is a gas dryer and now I’m afraid that it might catch on fire. I went online and this is the first search that came up, so it seems that this is a common problem in this expensive high end dryer.
I have had nothing but trouble with my Samsung Dryer. Two things, the color I purchased is discontinued and the washer has is still 10 under warranty. Samsung dryers are generally reliable, but when something goes wrong it can bring your entire laundry routine to a grinding halt. Cracked drum in model DV42H5200EW/A3 after about 3 years. I would like to be added to the class action lawsuit. My dryer did the same thing was not even a year old, Same thing here just over a year old and it cracked and shredded my clothes. Our dryer is only a couple years old and I just had to pull out one of my nice shirts from a drum hole., › Genetic familial hypercholesterolemia fh, ® 2016 | Email: [email protected]. Same story as everyone else. The Samsung washer same age has been repaired 2x’s! Boy this is what you call a real deal. Dryer with a cracked drum, 2 years old. I definitely paid top dollar for two subpar appliances. Had ours for barely over 2 years, cracked drum. Mind as well by new dryer. Samsung was useless when I called. Add us to the list. These dryers are garbag. I will NEVER buy Samsung again. I just replace the washer 2 weeks ago because it completely rusted on the inside and by the bleach dispenser. Mine, I never heard anything. My 3 year old Samsung dryer is making loud screeching noises sounds like it’s going to catch on fire. Only 2 years old. I spend all this money, time and effort trying to fix something that should have been recalled by the manufacturer. is_confirmation;var mt = parseInt(jQuery('html').css('margin-top'), 10) + parseInt(jQuery('body').css('margin-top'), 10) + 100;if(is_form){jQuery('#gform_wrapper_805').html(form_content.html());if(form_content.hasClass('gform_validation_error')){jQuery('#gform_wrapper_805').addClass('gform_validation_error');} else {jQuery('#gform_wrapper_805').removeClass('gform_validation_error');}setTimeout( function() { /* delay the scroll by 50 milliseconds to fix a bug in chrome */ jQuery(document).scrollTop(jQuery('#gform_wrapper_805').offset().top - mt); }, 50 );if(window['gformInitDatepicker']) {gformInitDatepicker();}if(window['gformInitPriceFields']) {gformInitPriceFields();}var current_page = jQuery('#gform_source_page_number_805').val();gformInitSpinner( 805, '' );jQuery(document).trigger('gform_page_loaded', [805, current_page]);window['gf_submitting_805'] = false;}else if(!is_redirect){var confirmation_content = jQuery(this).contents().find('.GF_AJAX_POSTBACK').html();if(!confirmation_content){confirmation_content = contents;}setTimeout(function(){jQuery('#gform_wrapper_805').replaceWith(confirmation_content);jQuery(document).scrollTop(jQuery('#gf_805').offset().top - mt);jQuery(document).trigger('gform_confirmation_loaded', [805]);window['gf_submitting_805'] = false;}, 50);}else{jQuery('#gform_805').append(contents);if(window['gformRedirect']) {gformRedirect();}}jQuery(document).trigger('gform_post_render', [805, current_page]);} );} );