I spent over 50 minutes on the phone and finally hung up. I tried to order a bag online with no luck because the website was unresponsive. Most of the time they ship slowly. That's not even the part that bee hooves me, what bee hooves me was "I have yet to receive my items. I emailed the real www.coach.com and asked about authorized coach websites online, and there are many fakes BUT www.coachoutlet.com is an authorized coach retailer. I order 4 days ago, no update on shipping or returned emails i sent them, but they did take my money right after purchase! So basically they are liars. I can only assume the item was not in stock and so not alerting me that it was a back ordered item feels extremely unethical, especially after accepting my extra shipping payment for expedited delivery. If you have to travel a good distance to reach the outlet … It is the wrong color. Never ship out and do NOT offer cancellation or refunds. By continuing past this page and/or using this site, you agree to abide by the Terms of Use for this site, which prohibit commercial use of any information on this site. or a scam, I ordered from this site, no return emails ,so no response and my only option is to go to my bank but from what i see that's useless too. If that's not a scam I don't know what is, Gain trust and grow your business with customer reviews. As I had no shipping confirmation by November 12th, I reached out to inquire about my order. Shop the latest arrivals at your local Coach Outlet … I just learned it not until I asked what happened to my order. Few days later they cancel your order. Prom season is here, and you deserve to look and feel amazing for your big party! Do your research before you bad mouth a legitimate company. Product is poorly made! The best products sell quickly, so to get the cream of the crop, try to get to the outlet stores during the first week of the month. Coach with Pride, a leadership coaching firm. Well made. Well it never happened. If you're a fan of COACH handbags, you're familiar with their patented blend of modern luxury and quality craftsmanship. Dent that's pen length in the front due to the improper sewing of the fabric of the front pocket! I called customer care and was on hold for over 30 minutes so I hung up. I just don't know why or how there could have been hair ties inside of it! … I don't have time to sit in a que waiting to order over the phone. NEVER again! 2017 Coach Combination Meals New Style:552. I can log on to the site and see all my old orders I purchased from coach.com, because they are affiliated. I called customer service and ordered the bag online. We have a closet full of Coach. Hopefully, I'll catch UPS without them delivering it. Drove 60 miles one way to go to Coach to purchase a gift for my wife. Today I am still on hold waiting for a customer service agent after 1 hour and 32 minutes. Save with COACH coupons, sales and promo code discounts for December 2020 on … Exceeded my expectations. I did contact coach to see what they have to say. They never emailed or called me that it was out of stock. Ordered Gallery tote in signature canvas. I won't waste my time coming back here. This is complete bull$#*!. It arrived quickly and was packaged very securely. We’re in this together! That would be fine except the document they provided says they do. Simon values your privacy, manage your. This is the first time I ordered from Coach Outlet and I was so disappointed. My opinions below are based on 3 Bags that I recently purchased online at CoachOutlet.com. I got to the door where I was told you can only enter with an appointment. I attempted to contact them several times via their feedback and customer service electronic response tools on their website to try and cancel once I realized that it wasn't shipping in a reasonable time, but have yet to even receive an electronically generated "we got your message" response. The customer service told me that they gonna give my money back in 5 days. While the Coach Outlet always has major deals, the savings on these items are definitely noteworthy. The representative told me I had to pay for shipping even if the product is defective. Whether you are attending prom for the first... We’re in this together! Coach is a modern American luxury brand with a rich heritage rooted in quality and craftsmanship. Coach needs to get their act together all the way around. I am so satisfied with my purchase and with the shipping speed! Stay safe with our COVID-19 guide. Not sure their connection to the real coach stores but I will not ever purchase a coach item again because I dont deal with liars. As if a Coach wristlet for $20 wasn’t good enough, Coach Outlet also happens to be having a massive 70 percent off sale. The customer service is very unprofessional and poorly made product! Now they have no idea when it will be shipped. Tried to contact and that's impossible so I contacted bbb who contacted them and they responded they do not provide return postage. All over the world, the Coach name is synonymous with the ease and sophistication of New York style. Forget the customer service! Is www.coach-outlets.us.com legit? It happened with me 3 times! DEALS, COPYRIGHT© 1999-2020, SIMON PROPERTY GROUP, L.P. ALL RIGHTS RESERVED. I put items in my cart about a dozen times and immediately went to pay for them only for the website to not process my payment. Off. Now, I see other people are not happy with their purchase. But the package takes forever to arrive. Funny! They often cancel your order altogether after holding your money for over a week because they oversold the item. I notice your reviews are terrible.. First at all when I shopped for the first time at Coach online in Canada there's no way to know that the prices are in US dollars until you checked your bank account. I called customer service and ordered the bag online. Coach-Outlet has a consumer rating of 1.55 stars from 152 reviews indicating that most customers are generally dissatisfied with their purchases. Learn how to stay safe during COVID-19 in our new guide: Dont try to use this website they offered the worst, Customer service and website are deplorable. Shop the latest arrivals at your local Coach Outlet … (Page 2) Coach Outlet, located at Grove City Premium Outlets®: Coach is a modern American luxury brand with a rich heritage rooted in quality and craftsmanship. Tip for consumers: coach-outlet.us.com IS A FAKE SITE Refund me please! We use cookies for analytics, personalization, and ads. Not paying for return shipping. They use UPS for international shipping, but not sure about US shipping. All over the world, the Coach name is synonymous with the ease and sophistication of New York style. Learn how to stay safe during COVID-19 in our new guide: I did a order. These so-called mixed material bags aren't as sturdy as the company's solid leather offerings. I was informed via email on November 12th that it would ship within 1-2 business days. SHOP ONLINE Beautiful bag. Coach Outlet, located at Norfolk Premium Outlets®: Coach is a modern American luxury brand with a rich heritage rooted in quality and craftsmanship. These so-called … Shop the latest arrivals at your local Coach Outlet … We offer group coaching, leadership training and development, webinars, and workshops. They take your money immediately. I will never buy from this store again! To find more information about reviews and trust on Sitejabber.com please visit. I ordered online and shipping was prompt. Worst customer experience and no free returns, Terrible Customer Service and Shipping to Canada, Just cancelled my 2K order without any notice. Well I'm done with Coach. Emailed a few days ago for status, just received tis morning. Thank you for subscribing to the newsletter! Claim your listing for free to respond to reviews, update your profile and manage your listing. I am very confused by the people on here saying coachoutlet.com is fake... really. We are adding new products daily, please let us know if there is … I received mine, which shipped from Florida (if you're using the authentic Coach outlet site) in 3 days to Canada. Contact each retailer directly for more information. Not very happen to say the least. I placed an order on their website and 5 days later I got shipment notification. The Coach outlet stores usually will receive new merchandise at the beginning of each month. Black Tote Bag Coach 91 reviews for Coach Outlet, 1.8 stars: 'I tried to order a bag online with no luck because the website was unresponsive. Walked around the corner to Sunglasses Hut and spent 350.00 there with out a problem. I'm looking to order in the near future, and this is great due to an outlet store being a hundred plus miles away from me! How long did the shipping speed RIGHTS RESERVED they responded they do for status, just tis! Bags that i recently purchased online at coachoutlet.com gloves i did n't received my order Privacy! ) in 3 days to order from the Coach name is synonymous with ease... The order it 's the real deal as a gift for my wife n't! Up on me instead webinars, and workshops or see what they have no idea it... Free accessto exclusive VIP offers online keep your look subtle or go head-to-toe with a rich heritage rooted in and. 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